Frequently Asked Questions

Everything you need to know about your Half-Moon Outfitters experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns can be processed through our online portal or at any physical store location.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our logistics to support more international destinations soon.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we generally recommend sizing up for outerwear.

Are your products covered by a warranty?

Yes, we stand by our quality. Most of our gear and apparel comes with a limited lifetime warranty against manufacturer defects.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment payments through Afterpay.